Customer Satisfaction Survey

Date
Date
MM slash DD slash YYYY
Name*
Name
Company*
Company
Satisfaction Level*
For each area below, please select a response indicating how satisfied or dissatisfied you are with New Hope Industries:
Very Dissatisfied Somewhat Dissatisfied Neutral/No Opinion Satisfied Very Satisfied
On Time Delivery
Quality of Products and Packaging
Response Time and Communication
Documentation
Solve Issues*
Overall, do you feel that New Hope Industries solves issues promptly and professionally?
- Yes
- No
- N/A or Don't Know
Improve Your Company Quality*
Overall, do you feel that New Hope Industries improves or contributes to your company's quality standards?
- Yes
- No
- N/A or Don't Know
Referral Likelihood*
On a scale of 1-10, how likely are you to refer someone to New Hope Services?
1 - Not Likely at All 2 3 4 5 - Somewhat Likely 6 7 8 9 10 - Extremely Likely
Feedback
Please leave us feedback to better explain your answers above:
Improvements Suggestions
Please let us know if there are any improvements that you feel we could implement to enhance our current processes or services:
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	Very Dissatisfied	Somewhat Dissatisfied	Neutral/No Opinion	Satisfied	Very Satisfied
On Time Delivery
Quality of Products and Packaging
Response Time and Communication
Documentation

Services